Part-Time / Full-Time
Based on Experience and Technical Skills
The Assistant Occupancy Manager (AOM) assists the Occupancy Manager in facilitating the efficient operation of the apartment housing community.
To be responsible, under the direction of the Occupancy Manager, for the overall functions of the physical property, and all areas related to the day-to-day operations of the apartment community. Essential duties & responsibilities include the following. Other duties may be assigned as necessary.
- Answer telephone, greet walk-ins, and provide leasing information, applications, and other duties as assigned.
- Perform application interviews, process qualified applications including income, asset, medical, previous landlord, background checks, and any other verification as deemed necessary to complete the qualifying process.
- Maintain accurate and up-to-date waiting list.
- Collect monthly rents and do bank deposits.
- Maintain monthly Rent Rolls and balance with Onesite.
- Maintain resident binders.
- Generate monthly rent/utility bills (meter readings), late notices, and proposed terminations.
- Generate work orders and maintain a monthly log.
- Coordinate with contractors as necessary.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required to interact smoothly with tenants and workers, and perform day-to-day operations.
- High school education or equivalent required, some college preferred
- Minimum 2 years related experience and/or training; or equivalent combination of education & experience. Training in some or all of these areas a plus: Onesite, HUD portal specifically the Real Estate Assessment Center, HUD Handbook 4350.1, Enterprise Income Verification (EIV), SAVE System.
- Strong management skills; professionalism; good organization; leadership; good communication and interpersonal skills as well as being detail-oriented.
- Ability to read & interpret documents, basic math ability & reasoning ability.
- Requires typing, 10 key, and computer proficiency skills.
Environment & Physical Demands:
This job operates in a professional and collaborative office environment. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit; stand; walk; bend; use hands to finger, handle or feel; and reach with hands and arms.
This position requires the ability to lift up to 25 pounds, open cabinets, doors, and windows, and bend or stand as necessary. Ability to work in disagreeable outside conditions for a minimal period of time on a daily basis.